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M-GRANDInspection Agency

Independent Quality Assurance for Global Markets

Your Trusted Partner inQuality Assuranceand Inspection Services

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Independent inspection and production monitoring for garment, hardline and food products, coordinated from Nairobi for brands and importers worldwide.

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We are paid only by our clients, never by the suppliers we inspect.

product categories
4product categories
AQL sampling
ISO 2859-1AQL sampling
combined factory-floor experience
80+ yearscombined factory-floor experience
to reply to your enquiry
1 working dayto reply to your enquiry

Our comprehensive services

Inspection and quality assurance across four product categories.

Book a single inspection, or hand us ongoing oversight of your suppliers. Choose a service to pre-fill the enquiry form.

  • T-shirts in a range of colours hanging on a rail

    Garment & Textile Inspection

    Apparel and textiles checked at every stage, from approved sample to packed carton.

    What each check covers
    Pre-Production Inspection (PPI)
    Approved samples, fabric and trims readiness, specifications, measurements, workmanship, production capacity and readiness, checked before the line starts.
    During Production Inspection (DUPRO)
    Workmanship, measurements, construction, shade, fabric, defects, work in progress, line controls and material readiness, checked while production runs.
    Final Random Inspection (FRI)
    Pre-shipment check of appearance, workmanship, measurements, defect classification, quantity, packing, labelling, cartons and accessories against the agreed AQL.
    AQL Inspection
    Sampling-based inspection using the plan agreed with you and the applicable standard, such as ISO 2859-1. Reports record lot size, sample size, inspection level, AQL, critical, major and minor findings and the acceptance decision.
    Measurement & Workmanship
    Garments compared point by point with your approved specification, tolerances and points of measure.
    Fabric, Print & Embroidery Checks
    Visual and agreed physical checks of fabric, shade, print and embroidery appearance, trims, accessories and components.
    Seam Strength & Needle Detection
    Process checks and agreed tests with suitable equipment, plus needle and sharp-tool control review. Specialist laboratory tests are arranged separately where needed.
    Smell & Odour Screening
    Screening for unusual chemical, musty, mildew or other unpleasant odours. A screening only, not a substitute for chemical laboratory analysis.
    Request a quotation: Garment & Textile Inspection
  • Stainless steel pots and pans on a kitchen shelf

    Hardline Product Inspection

    Household, furniture, electrical, toy and travel goods checked against your approved samples and specifications.

    What each check covers
    Household Goods & Kitchenware
    Appearance, dimensions, workmanship, finish, assembly, function, packaging and labelling.
    Furniture & Home Accessories
    Construction, stability, dimensions, finish, component completeness, assembly and packaging.
    Electronics & Electrical Appliances
    Visual condition, model and label verification, accessories, basic agreed functionality and packaging. Electrical safety and performance testing stay with a competent laboratory.
    Toys & Children's Products
    Appearance, workmanship, age grading and marking review, packaging and agreed mechanical checks. Safety testing sits outside a routine visual inspection.
    Bags, Luggage & Travel Accessories
    Materials, stitching, zips, handles, wheels, dimensions, functionality and packaging.
    General Consumer Products
    Inspection against approved samples and specifications for quantity, workmanship, function, packaging and labelling.
    Request a quotation: Hardline Product Inspection
  • Fresh vegetables, including tomatoes and aubergines, in wooden crates

    Food Inspection

    Condition, hygiene, packaging and traceability checks for food businesses, carried out by food-sector personnel.

    What each check covers
    Food Quality & Condition Checks
    Visual condition, product integrity, signs of spoilage or damage, visible foreign matter and conformity with the agreed product criteria.
    Food Safety & Hygiene Assessments
    Premises condition, personnel practices, storage, segregation, sanitation records and handling, assessed against your checklist within the agreed scope. Statutory approvals remain with the relevant authority.
    Packaging & Labelling Review
    Packaging integrity, date and lot coding, declared information and your label requirements.
    Temperature & Storage Checks
    Product temperature checks with calibrated equipment under an agreed protocol, plus review of temperature and cold-chain logs.
    Traceability & Documentation
    Batch and lot identification, supplier documents, receiving and dispatch records, and traceability exercises.
    Contaminant Testing Coordination
    Sample collection and referral to a suitably qualified laboratory. We coordinate the testing; we do not analyse samples ourselves.
    Request a quotation: Food Inspection
  • Warehouse shelving stacked with cartons

    Other Services

    Monitoring, audits, training and follow-up that keep quality on track between inspections.

    What each check covers
    Production Monitoring
    Order-status reporting on progress, work in progress, material readiness, delays, root causes and recovery actions.
    Factory & Supplier Audits
    Quality systems, capacity, material control, traceability, housekeeping and corrective actions, assessed on-site against a defined checklist.
    Quality Training
    Quality-control training for your QC staff and supervisors, against an agreed syllabus.
    Machine Operator Training
    Practical training for machine operators, to raise productivity and cut workmanship defects at source.
    Factory Set-up Consultancy
    Support for new or expanding factories with floor layout, line planning and quality controls built in from the first order.
    Corrective Action Follow-up
    Every problem tracked through root cause, action owner, deadline and verification to documented closure.
    Packaging, Quantity & Shipment Inspections
    Packaging, cartons, assortment, quantity, container loading and shipment-readiness checks.
    Supplier Performance Monitoring
    Supplier scorecards covering quality, delivery, communication, documentation and corrective-action closure.
    Request a quotation: Other Services

A routine inspection records what was checked, the criteria used, the sample reviewed and the findings. It is not a laboratory test, a statutory approval, a product certification or a guarantee of future performance. Where specialist testing or official certification is needed, we refer it to a suitably qualified laboratory or the authorised body.

Where are you in production?

Distance is where quality breaks down.

When production happens at suppliers you cannot visit every day, small slips become rejected shipments. Choose a stage to see what goes wrong there and what we check.

Samples approved, materials arriving, the line not yet running.

Risks at this stage

  • Fabric, trims or components that do not match the approved sample
  • Specifications and measurements misread before the first cut
  • A supplier without the capacity or controls to deliver on time

How it works

One request, an independent set of eyes on the floor.

Every assignment has a written scope and follows the same sequence, so findings are documented, comparable and easy to act on.

  1. 01

    Enquire

    Share the product, supplier location, quantity, specifications and approved sample details.

  2. 02

    Scope and quote

    We confirm the inspection criteria, standard and sampling plan, then send a written quotation.

  3. 03

    Assign

    A vetted inspector or specialist with experience in your product category is booked.

  4. 04

    Inspect

    The on-site inspection or audit is carried out against your specification, with photographic evidence.

  5. 05

    Report

    The report is technically reviewed before issue, and separates observed facts from conclusions and recommendations.

  6. 06

    Follow up

    Where contracted, corrective actions are tracked to a named owner, a deadline and verified closure.

Hands measuring a part with a digital caliper

Why choose M-Grand?

Independent eyes, international standards, a report you can act on.

  • Independent & impartial inspections

    Client-paid assignments with documented conflict-of-interest controls.

  • International quality standards

    AQL sampling to ISO 2859-1 and inspection against your own specification.

  • Experienced & professional team

    More than 80 years of combined experience on garment factory floors.

  • Timely and accurate reports

    Photographic evidence and technical review before issue, with facts kept apart from conclusions.

  • Cost-effective solutions

    Published launch rates and a written quotation before any work starts.

Our commitment

To help you prevent costly defects, improve product quality and protect your brand reputation.

What you receive

A report you can act on, not just a pass or fail.

Every inspection is documented against lot size, sample size and inspection level, with each defect classified and evidenced. A rejection comes with the reasoning attached, so your own quality team can check the decision.

  • Lot size, sample size, inspection level and AQL on the first page
  • Every defect classified as critical, major or minor, and photographed
  • Observed facts kept apart from conclusions and recommendations
Download a sample report (PDF)Request a sample report
First page of a sample M-Grand final random inspection report, marked ACCEPTED
Illustrative sample with invented data. Every real report is produced against your own lot, specification and agreed inspection plan.

Free tool

AQL sample-size calculator.

Enter your lot size to see how many units an inspector would check, and how many defects are allowed before the lot is rejected. Single sampling, normal inspection, as in ISO 2859-1.

The total quantity in the order or shipment.

Level II is the usual choice. Level I checks fewer units, level III more.

Your sampling plan

Code letter
L
Sample size
200
Defect classSample sizeAccept up toReject at
Major defects (AQL 2.5)2001011
Minor defects (AQL 4.0)2001415

Critical defects are usually set at zero tolerance. Agree the levels with us before the inspection.

Sample size, the number of styles or SKUs and any functional checks decide how many inspector-days an order needs. We confirm it in the quotation.

Request a quotation

Pricing

Transparent rates, published up front.

Monthly packages for ongoing supplier oversight, or a day rate for a single inspection or audit.

Monthly monitoring packages

  • Starter

    $249/ month

    Remote quality support for a single supplier relationship.

    • Remote order review
    • Monthly status summary
    • Quality consultation
    • Corrective-action tracker
    Get started: Starter package

  • Professional

    Most popular

    $699/ month

    Weekly follow-up with your suppliers and a monthly report.

    • Weekly status follow-up
    • Supplier communication
    • WIP and time-and-action review
    • Quality issue tracking
    • Monthly report
    • On-site days at the contracted rate
    Get started: Professional package

  • Enterprise

    From $1,499/ month

    Multi-supplier coordination for larger sourcing programmes.

    • Multi-supplier coordination
    • KPI dashboard
    • Priority support
    • Supplier scorecards
    • Corrective-action management
    • On-site inspections, audits and testing quoted separately
    Talk to us: Enterprise package

Launch rate card (USD)

A standard inspection day is one inspector for up to 8 working hours at one site, subject to the agreed scope and sample size.

A standard inspection day includes

  • One inspector for up to 8 working hours at one site
  • A checklist agreed with you before the visit
  • Photographic evidence of every finding
  • Technical review of the report before issue
  • A written report with the AQL result
Work out your sample size
Launch rate card, in US dollars
ServiceLaunch price
Garment PPI / DUPRO / FRI / AQL: Request a quotationPer inspector-day. Sampling plan and order scope agreed in advance.$185 – $210
Hardline product inspection: Request a quotationPer inspector-day. Functional checks or multiple SKUs may need extra time.$185 – $220
Food quality / condition inspection: Request a quotationPer specialist-day. Excludes laboratory analysis, statutory fees and specialist sampling costs.$220 – $280
Garment measurement-only inspection: Request a quotationPer day. Quantity, style count and points of measure determine capacity.$160 – $190
Factory / supplier quality audit: Request a quotationOne site, defined checklist and report. Social and compliance audits quoted separately.$350 – $550
Food safety / hygiene audit: Request a quotationDepends on scope and auditor qualification. No certification implied.$400 – $650
Production monitoring: Request a quotationDaily rate. Multi-day and monthly contracts discounted by volume.$175 – $220 / day
Container loading / dispatch check: Request a quotationPer site visit, up to the agreed duration. Travel may apply.$150 – $190
Re-inspection: Request a quotationOnly where scope is materially unchanged. Travel and extra days additional.60 – 70% of original fee
Quality training / consultancy: Request a quotationDepends on trainer, subject, group size and preparation.$150 – $300 / day

Indicative planning prices, not binding offers. Every assignment is confirmed in a written quotation stating scope, site and fees. Travel, accommodation, permits, overtime, extra sites, specialist equipment, sample courier, laboratory tests, taxes and third-party fees are quoted separately unless expressly included.

FAQ

Questions buyers ask before booking.

Short answers on scope, pricing and reports. Anything else, ask us directly.

What does a day rate include?

A standard inspection day is one inspector for up to 8 working hours at one site. It covers the checklist agreed with you in advance, photographic evidence, technical review of the findings and the written report.

What is charged separately?

Travel, accommodation, meals, permits, overtime, weekend or urgent attendance, extra sites, additional man-days, specialist equipment, sample courier, laboratory tests, taxes and third-party fees are quoted separately unless the quotation expressly includes them. For Nairobi assignments we may offer a local travel-inclusive price once the site and scope are confirmed.

How many inspection days will my order need?

It depends mainly on the sample size, the number of styles or SKUs and any functional checks. Use the AQL calculator on this page to see your sample size, then send us the order details and we will confirm the man-days in the quotation.

What do you need from me to book?

The product and order quantity, the purchase order and style numbers, your specification and approved sample, the AQL or sampling plan if you have one, any known issues, the factory address and contact, and your preferred date.

What is AQL, and which standard do you use?

AQL (acceptance quality limit) sampling inspects a statistically chosen sample instead of every unit, and decides acceptance from the number of defects found. We use the plan agreed with you and the applicable standard, such as ISO 2859-1, and classify every defect as critical, major or minor.

What will the report contain?

The scope and criteria used, lot size, sample size, inspection level and AQL, every finding classified and photographed, measurement results where relevant, and the acceptance decision. Observed facts are kept separate from conclusions and recommendations, and each report is technically reviewed before issue.

Do you do laboratory testing or product certification?

No. A routine inspection is not a laboratory test, statutory approval or product certification. Where chemical, microbiological, electrical-safety or toy-safety testing is needed, we collect or coordinate samples and refer them to a suitably qualified laboratory or the authorised body.

Where do you inspect?

We are coordinated from Nairobi and cover Kenya and East Africa, serving clients in Kenya, the United States, the United Kingdom, Europe and the Middle East. Tell us where your supplier is and we will confirm coverage before quoting.

How is a re-inspection charged?

A re-inspection is charged at 60 to 70% of the original fee where the scope is materially unchanged. Travel and any extra days are added.

How do I pay?

There is no payment on this website. Once the scope is agreed we send a written quotation, and then an invoice.

About

Founded on the factory floor, not in a boardroom.

M-Grand Inspection Agency is a Kenya-based independent inspection and quality-assurance business. We support manufacturers, brands, importers, exporters, sourcing companies, retailers and food-sector businesses with garment, hardline and food inspection, audits, production monitoring and training.

Between them, the team brings more than 80 years on garment factory floors in East, West and Southern Africa and in India, across production, vendor management, factory operations, merchandising, inspection, quality control, production monitoring and social and environmental compliance.

Hardline and food assignments go to vetted category specialists. We accept an assignment only where we can show the competence, equipment and impartiality its scope requires.

Who we serve

  • Apparel brands
  • Garment and textile factories
  • Importers and exporters
  • Sourcing companies and buying offices
  • Retailers and distributors
  • Consumer-product manufacturers
  • Food processors and packers
  • Corporate procurement teams

Inspection coverage

  • Kenya
  • Tanzania
  • Uganda
  • Ethiopia

Client markets

  • Kenya
  • East Africa
  • United States
  • United Kingdom
  • Europe
  • Middle East

Our core values

Independence
Client-paid assignments, kept separate from supplier influence.
Accuracy
Reports provide reliable, verifiable information.
Integrity
Findings are objective and based on documented requirements.
Accountability
Every corrective action has a clear owner and a deadline.
Customer focus
Responsive local coordination and a clear scope for every job.
Confidentiality
Customer and supplier information is handled in confidence.
Continuous improvement
The goal is preventing recurring problems, not just flagging defects.

Meet the team

  • Jeckonia Omotto

    Founder

    More than ten years in apparel, moving from factory QA through production coordination into third-party inspection. Most recently a garment quality inspector with an international third-party inspection company in Kenya, he ran AQL inspections at each production stage, classified defects and verified measurements and workmanship against approved samples. Before that he coordinated production across multiple factories for Lee Wrangler Kenya and VF Asia, managing and training more than 20 vendors.

  • Mohammed Kitabuddin

    Co-Founder

    A garment technologist with about 26 years in export manufacturing across Kenya, Tanzania and India, rising from assistant production manager to factory manager, general manager and regional QA manager. Mohammed has started up export factories for the US market and built their quality functions from scratch, and as Regional QA Manager for Perry Ellis International ran factory evaluations, in-process audits and SOP implementation on wovens and knits.

  • Georgeinah Kalondu

    Director of Quality

    More than 20 years in garment quality assurance in Kenya and Ghana, starting as a machinist and inline quality checker in 2001 and rising to quality manager. She has led factory-wide QA teams, written SOPs and needle-control procedures, and run first-output, inline, DUPRO, pre-final and final inspections. Her product range spans activewear, swimwear, intimates, workwear and children's apparel for international brands.

  • Sila Mboko

    Director of Client Relations

    About 20 years in quality assurance, starting as a roving QC and sewing, laundry and finishing QA in Kenyan export garment factories. Since 2018 he has worked as a lead QA inspector and factory auditor for third-party inspection companies across Kenya, Tanzania, Uganda, Rwanda and Senegal, running fabric, inline, final and container-loading inspections. Beyond apparel he has inspected Hass avocados, seafood, spices and sisal fibre for export. He is the agency's first point of contact for clients.

  • Paul Juma

    Director of HR and Compliance

    More than 14 years in social, security and environmental compliance for garment manufacturing and export in Kenya, Tanzania, Lesotho and Ethiopia. An ISO 9001:2015 quality-management lead auditor and Higg Facility Environmental Module (FEM) verifier, he builds compliance management systems, runs audits, manages corrective action plans and prepares factories for buyer assessments against WRAP, SMETA, BSCI, CTPAT, ISO 9001 and ISO 14001. His focus is ethical labour practice, occupational health and safety and environmental sustainability.

Ready to ship with confidence?

Tell us about your order and get a written scope and quotation.

Request an inspectionCall us: +254 107 077354

Get in touch

Request an inspection.

Tell us about your order and we will come back with a scope and quotation.

Data protection
[email protected]
Head office
Nairobi, Kenya

What to have ready

  • Product and order quantity
  • Purchase order and style numbers
  • Specification and approved sample
  • AQL or sampling plan, if you have one
  • Known issues with this supplier
  • Factory address and contact
  • Preferred inspection date
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We reply with a scope and quotation within one working day.